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Here are some of the most common questions that customers ask about the Online Payment:
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What is the Beam Cable Bill Pay service?
A: Beam Cable Bill Pay is a simple and convenient bill payment service provided by Beam Cable to all its customers. Using this service, the customers can view and pay their Beam Cable bills directly from their bank account or credit card.
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What is the Instant Pay service? |
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| A: Instant Pay allows you to make payments online through the Beam Cable website ( www.beamcablesystem.com ) instantly through a credit card or an online banking account. You need to log in to your account, through the login option available on our website, select pay now and follow the instructions. |
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How do I access this service?
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| A: You can access the Instant Pay service through www.beamcablesystem.com |
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Who is eligible to use this service?
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| A: This service is available to any Beam Cable subscriber for payment of their bills. You need to have a valid credit card or an online banking account to make payment. |
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Which locations is this service available in?
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| A: The Instant Pay service is currently available to all Beam Cable customers who are using our BiFi Broadband Service. |
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How does this service work?
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After you have chosen to pay through Instant Pay, you need to follow the steps below:
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What payment methods can I use for this service? |
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| A: You can use any valid Visa, Mastercard,Diners, or American Express Credit Card, or pay through your Net Banking account of most major banks. |
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Do I have to pay the entire bill amount? |
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| A: No. You can choose to pay any amount to Beam Cable. However, we do not encourage short payment against a bill and cannot guarantee that your connection will not be deactivated in case partial payment only is made. |
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Do I get a confirmation of the payment that I have made? |
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| A: For each payment you will receive an online Transaction Reference Number that is an acknowledgement for your payment request. Beam Cable will also send an SMS to your registered Mobile Number and an email to your registered email ID acknowledging receipt of your payment. This will be done within 36 hours typically. In case you do not receive the confirmatory SMS/email, kindly contact us on support@beamcablesystem.com or call on (040) 66259273 |
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Are my transactions safe? |
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A: The security and confidentiality of your personal and financial information is of paramount importance to us. You are provided with best-in-class security standards when it comes to using the Beam Cable Bill Pay service so that your transactions done are safe.
The Instant Pay service is brought to you by Beam Cable in association with a leading bank, which uses 128-bit SSL technology to protect customers from unauthorized tampering or viewing of their account and billing information. Using SSL ensures that the information you exchange with the payment gateway is never transmitted over the Internet unencrypted and cannot be viewed by unauthorized individuals.
Your data resides behind physical firewall that is configured to receive and process requests only from authorised personnel. This payment gateway is certified by Verisign Inc. |
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Do I have to pay any service fee? |
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| A: No. The service is absolutely free for our esteemed Beam Cable customers. |
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What if I need help using the service? |
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| We consider it a privilege to serve you, our valued customer. You can reach our friendly Customer Care services in multiple ways.
For any information or query relating to the service, please dial (040) 66259273 and speak to our customer service executives.
You can also mail us at support@beamcablesystem.com for any questions that you may have about the Beam Cable Bill Pay service. |
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